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Disinfection protocol

What we disinfect with, in plain words

We clean first, then disinfect high-touch surfaces with an EPA-registered product. We do not write a germ-kill percentage on this site. That figure belongs to one product, one organism and one contact time, and it is printed on that product's label.

So you get the product class for each surface, the EPA registration number and the wet contact time, written on the room card. Your infection-control lead can check each one against the label.

  • Clean first: a disinfectant works on a clean surface

  • Contact time is the time the surface stays visibly wet, and the label sets it

  • Every product is chosen from your practice's list or from the classes below

  • We never mix products, and we ventilate rooms where we spray

Blue dentist stool beside a dental unit in a grey treatment room

Product classes

Four classes, and where each one goes

All registered with the EPA. The label is the rule for each one: surfaces, organisms, contact time and rinsing.

  • Quaternary ammonium (quat)

    Our default for hard, non-porous surfaces: exam table edges, counters, door handles, chair arms and restroom fixtures. Contact time varies by product.

    • Clean the surface first

    • Keep it wet for the label time

    • Check the label for plastics and vinyl

  • Hydrogen peroxide-based

    For offices that ask for a product without a quat, or whose staff react to odor. Contact times differ from quats and the label sets them.

    • Same clean-first order

    • Used on the same hard surfaces

    • Stored away from other products

  • Alcohol-based wipes and sprays

    For keyboards, touchscreens and card readers where your plan calls for them. They evaporate quickly, so wet time is the limit.

    • Applied to the cloth, not the device

    • Cloth discarded after the room

    • Never on surfaces the maker rules out

  • Sporicidal products, on request

    Only when your infection-control plan calls for one, and with your say-so. Gloves and ventilation required. Not a nightly default.

    • Written into the room card first

    • Applied by the crew lead only

    • Contact time and rinse from the label

Room cards

What is written on a room card

One card per room type, kept in the binder at your front desk and in the crew lead's folder.

  1. 01
    Card line 1

    Step 1: The surfaces

    Every surface that gets disinfected, in the order we do them.

  2. 02
    Card line 2

    Step 2: The product class and registration number

    Class, product name and the EPA registration number from the label.

  3. 03
    Card line 3

    Step 3: The wet contact time

    Copied from the label, in minutes, with the dilution if the product has one.

  4. 04
    Card line 4

    Step 4: What is left alone

    Equipment, trays, cabinets and screens your staff have marked.

  5. 05
    Card line 5

    Step 5: Who initialed it

    The crew lead's initials, the room and the night.

What we do not do

Clinical work stays with your clinical staff

Where a task needs clinical training, we say so and refer you on.

  • Instruments

    We do not reprocess instruments or touch the autoclave.

  • Sharps and medical waste

    We do not open, carry or dispose of sharps or regulated medical waste.

  • Spills

    We mark a blood or body-fluid spill and call your designated person. We do not clean it up.

  • Fogging and air treatment

    We do not fog, spray or treat the air in a room.

  • Outbreak response

    We do not decontaminate a room after an outbreak. We refer you to a specialist.

  • Medical or compliance advice

    We follow your infection-control plan. We do not write one.

Questions

About the products

Can we use the products we already buy?

Yes. Give us the list at the walkthrough and we write them onto the room cards, with the label open next to the card for each product.

Why not just say what percentage of germs it removes?

Because that figure only means something for one product, on one organism, at one contact time. The label gives all three, and the card points to the label.

Are the products fragrance-free?

Fragrance-free products are available on request, and the card names the one used.

Where are the safety data sheets?

In a binder at your front desk, with one sheet for every product we bring into your office.